Pasquale: As IT works with the organization to address the initiatives they have with clinical quality, patient safety, as well as operational management initiatives, the requests for leveraging the information contained in the EMR to help support those initiatives come from both sides. Guerra: Are the requests that you get mostly coming from IT or business leaders? These health systems are really excited to leverage new technologies that they’re hearing about in the industry like machine learning and artificial intelligence to help them accomplish this, but it’s complicated, and it’s really difficult to understand how to begin doing that. Those types of things require contract modeling and the ability to monitor their financial performance overall as well.Īnd these examples all have one thing in common - which is using data to inform their decisions. They want to continue to expand but, in order to do that, health systems need visibility into how to determine and negotiate acceptable levels of financial risk. A great example we hear all the time is, ‘We would love the ability to combine our cost data with our clinical information so we can have some interesting analytics around things like joint replacement.’ So any adjustments as needed around things like that.Īnother example is the growth that health systems are going through around their at-risk contracts. And when individuals are doing that, it’s extremely time consuming, not to mention risky. Something we hear a lot about are the business stakeholders who, when trying to describe their organization’s analytics, claim it’s missing information or data, and so they end up spending a lot of time trying to extract the information that they’re after and combine it for their own use on their desktops. So my first question is what are the business needs underlying these technology-oriented requests?īurbine: As health systems are continuing to expand their population health programs, they have this need to integrate patient-reported data, public data like social determinants, device streams and more with their existing EHR data, but as I rattle through different data types, I have to note that they are very different in nature, and so the ability to collect those and use them in a combined fashion is challenging for a lot of health organizations. ![]() These requests are specifically around Epic customers and their work on population health and risk management analytics. Guerra: So today we’re going to talk about some of the trends in the marketplace that you’ve identified from the requests customers are making of your firm. Regarding Healthlink Advisors, we are an independent advisory firm and we focus on serving the CIO and other operational leaders in healthcare organizations. I’m always happy to be talking about analytics so I appreciate having this conversation. I’m the director of analytics and I’ve got a background in engineering and am Hadoop certified. At Healthlink Advisors, I’m responsible for working with our teams to support thought leadership and the overall quality of product deliverables.īurbine: Thank you, Anthony. I’ve been in information technology my entire career. As far as my background, I have had the privilege of serving as a chief information officer for two different health systems. My name is Mark Pasquale, and I’m a vice president with Healthlink Advisors. It’s a pleasure to have the opportunity to meet with you today. Before we get started, do you want to talk a little bit about your organization and your roles there? I’m looking forward to having a nice chat about Epic customers and their work around population health and risk management analytics. Guerra: Hi Mark and Tina, thanks so much for joining me today. Podcast: Play in new window | Download (Duration: 29:22 - 7.2MB) ![]() LISTEN NOW USING THE PLAYER BELOW OR CLICK HERE TO SUBSCRIBE TO OUR iTUNES PODCAST FEED In this illuminating interview, Healthlink Advisors Tina Burbine and Mark Pasquale break down the Epic analytics and population health environment and offer advice on how IT departments can ensure they are not just working on interesting things, but the right things. However, on the negative side is the fact that without sound data governance (garbage in) those reports won’t be worth the paper they’re printed on (garbage out). ![]() On the positive side of the ledger, there are many robust tools that can take data and turn it into reports. But that’s the challenge health systems face today as they shift from making sick people healthy to keeping healthy people out of the hospital. Mark Pasquale, Vice President, Healthlink Advisors Industry Veterans at Healthlink Advisors Break Down Epic’s Toolset and Offer Advice on Making Data MeaningfulĬombining data from disparate sources into something that’s meaningful isn’t easy.
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